Online payment and donation systems can be complicated, but here at HelloFund we’re dedicated to making sure the process as smoothly and efficiently as possible!
We highly suggest running a $5 test donation through your fundraising page (this can be a good opportunity to test the refund option too!). Don’t worry, we’ll walk you through it.
To test through HelloFund pages:
- First, navigate to the page you wish to test transactions for (ex. app.hellofund.com/customurl)
- Click Donate at top of page
- Select $5 or enter in custom amount (we now require a $5 minimum for security reasons)
- Fill out required information and hit Donate to complete
- Check your email for a confirmation message
- Navigate to the “manage” section of your page
- Go to the “transactions” tab
- Your donation should appear under this section
- If you have any questions or issues, contact your HelloFund Client Success Manager.
Want to learn more about HelloFund?